On Tuesday at 2:50pm (Track 4), I’ll be presenting at the MadCap MadWorld conference in San Diego California. Session Description: What do you do when things go wrong? Things inevitably go wrong, and you are going to need to figure out how to fix them. Instead of calling Support, what can you do first to …

On Monday at 11:30am (Track 1), I’ll be presenting at the MadWorld conference in San Diego. The presentation is on setting up context-sensitive help in a MadCap Flare project. Here is a URL to the SlideShare with the latest version of the PowerPoint: Setting up context sensitive help in MadCap Flare (MadWorld 2018 presentation) from …

On Wednesday at the MadWorld conference, I join forces with the indomitable Daniel Ferguson for a presentation on advanced TopNav output. Session Description: You already know that MadCap Flare is the best tool to help you create a great experience for your users when they engage with your help system online. What if you could …

In case you missed it, MadCap Software announced that due to the success of the annual MadWorld conference in San Diego, they are adding a new conference in Europe, MadWorld Europe. The conference is scheduled for September 11 to 14, and will be held in Prague, Czechia. If you are interested in presenting at MadWorld …

If you’ve been following me for a while, you’ll notice that I have changed my domain from paulpehrson.com to docguy.training. I made this change for several reasons. My old site was compromised and spam content and links had been injected into every page and every post (at the database level). I first created my old …

When you are working in Flare, you may have encountered an issue that drove me crazy for a long time regarding snippets. When you have some content in Flare that you want to convert to be a snippet, usually you can just select the paragraphs of text and click the Create Snippet button on the …