On Tuesday at 2:50pm (Track 4), I’ll be presenting at the MadCap MadWorld conference in San Diego California. Session Description: What do you do when things go wrong? Things inevitably go wrong, and you are going to need to figure out how to fix them. Instead of calling Support, what can you do first to …

On Monday at 11:30am (Track 1), I’ll be presenting at the MadWorld conference in San Diego. The presentation is on setting up context-sensitive help in a MadCap Flare project. Here is a URL to the SlideShare with the latest version of the PowerPoint: Setting up context sensitive help in MadCap Flare (MadWorld 2018 presentation) from …

On Wednesday at the MadWorld conference, I join forces with the indomitable Daniel Ferguson for a presentation on advanced TopNav output. Session Description: You already know that MadCap Flare is the best tool to help you create a great experience for your users when they engage with your help system online. What if you could …